Tools, tactics, and the real work behind smart systems.

Grover - Scaling customer support without losing the human touch.

Grover used Intercom’s AI and automation suite FIN to handle hypergrowth—automating 60% of support while keeping service personal.

TIG Freight - Centralizing 10,000+ shipments a year into one operational nerve center.

Centralizing 10,000+ shipments a year into one operational nerve center.

Sofware AG - Enterprise-wide alignment: how Software AG lifted visibility and efficiency by over 70%

From pilot to powerhouse: how Software AG scaled monday.com from 5 to 300+ users and lifted campaign efficiency by 70%.

Howard Kennedy - Bringing clarity and speed to complex legal project delivery.

Bringing clarity and speed to complex legal project delivery.

The Social Hub - Unifying data and workflows across 30+ properties

Unifying operations across 30+ European properties in record time.