The Social Hub - Unifying data and workflows across 30+ properties

The Challenge

The Social Hub (former Student Hotel) (TSH), a hybrid hospitality brand, needed a reliable operational backbone to manage everything from renovation timelines to housekeeping across 30+ European locations. Before monday.com, they worked with siloed spreadsheets, unclear handoffs, and limited real-time insight.

The Solution

TSH rolled out monday.com Work OS across multiple disciplines in just weeks—without disrupting existing workflows. Today, they run all core operations on the platform, from PMO oversight to hotel rollout schedules.

What Stood Out to Us

Rapid set-up: Full adoption across teams in under a month.
High-trust transparency: CEO Charlie MacGregor says, “Now that we have monday.com Work OS as the backbone of our organization, I feel that I have an overview I can trust.”
Customizable boards: Managers tailored dashboards to track tasks and responsibilities, cutting stakeholder questions significantly.
Cross-functional adoption: From PMO to operations, the platform unified communication and executive visibility.

Why This Matters to Us

Fast-moving operations need a single, reliable source of truth. TSH shows how the right platform can turn decentralized teams into a synchronized, confident engine—without a heavy IT project.

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